Confirmed Service Customer
I purchased my truck from the same dealer I've been bringing it to get serviced. My last experience wasn't the greatest, but I thought I'd give them one more try. My wife called and was told that the oil change on my truck would be $75 and that included the fuel filter. I was like WOW. Do it. We'll, she gets there and they want $200+ for the oil and $190 for the fuel filter... #1, that's not what we were told (yes they did discount the oil change) but that was not what we were told and #2 $190 for a fuel filter.... the filter itself is $35 and it's simple to do. I will not be coming back and to spend $200+ on oil and definitely not $190 on a fuel filter.
Peter S.
Medical Lake,
WA
![2022 Chevrolet Silverado 3500 HD 1GC4YUEY1NF241991](https://inv.assets.ansira.net/evox/color_0640_032/50417/50417_cc0640_032_9V5.jpg)
Business Response
Peter, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (509) 590-4294 when you have an opportunity, and we will be more than happy to try and turn your experience around.
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