Confirmed Service Customer
Well I made an appointment to get my back hatch as it wasn���t opening with the automatic button. I was brushed off and felt like they didn���t care about my issue even thou I have a full warranty thru autonation on my Yukon. No one Called me all day to inform me on the status of my repair. I literally had to call them or just go in. Service guys had no clue. Still a week later no call or any feedback as to what gmc said about covering the repair. I���m kind of very frustrated by the service department and I feel wronged. I just ultimately want my rig back hatch fixed like it worked when I bought my vehicle in April
Norman L.
MILLWOOD,
WA
Business Response
Norman, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (509) 590-4294 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
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